Crew Member

The Crewmembers of Bay State Cruises’ Encore Water Shuttles are to deliver excellent guest service while assisting the Captain with operating in a safe, professional manner. With a strong focus on proactive and friendly interaction with guests, the successful Crewmember needs to possess strong people skills and basic seamanship skills. All necessary seamanship training will be provided.

Reports To: ENCORE OPERATIONS MANAGER AND THE CAPTAIN ON DUTY

Responsibilities

  • Report for all scheduled shifts on time and ready to work
  • Maintain clean uniform (BSCC provided)
  • Assist with start-up and shut-down procedures
  • Stock vessel with any necessary stores and supplies
  • Maintain vessel cleanliness and aesthetic standards throughout the duration of the shift
  • Handle all dock lines and secure bridge way where needed
  • Greet all guests with a friendly, engaging demeanor
  • Assist guests with safe boarding and disembarking as well as with personal packages & luggage
  • Collect passenger fares and maintain an accurate passenger count at all times
  • Communicate all incidents and operational issues directly to the Captain on duty

Requirements

  • U.S citizen per Jones Act
  • Basic understanding of various mooring and dock lines and their uses (training provided)
  • Basic fendering and dock safety
  • Familiar with all safety/emergency procedures and location of required vessel documents and publications
  • Participate in emergency drills including Man Over board, Fire and Abandon Ship
  • Negative result pre-employment DOT drug screen and subject to required random screening
  • Sound health, vision, and hearing
  • Able to work/stand for long periods of time without a break
  • Safely lift 50 pounds